This Privacy Notice explains how UNI-PERLA (“we”, “us”) collects, uses, and shares personal information when you visit our websites, create an account, place an order, subscribe to house notes, or contact us.
Information we collect
We may collect:
- Account details — name, email, and password hash
- Checkout data — shipping and billing addresses, order history
- Messages — inquiry or support form content
- Preferences — newsletter and marketing choices
- Technical data — device type, IP address, and cookie identifiers needed to keep you signed in and secure checkout
How we use it
We use personal information to fulfill and ship orders, process payments and refunds, provide customer service, operate your account, send transactional email (order confirmation, shipping, returns), improve the storefront, and prevent fraud.
Marketing emails are sent only if you opt in. You can unsubscribe at any time. We do not sell your personal information.
How we share it
We share data with service providers who process it on our behalf: payment processors (for example Stripe and/or PayPal), shipping carriers, email and hosting providers, and analytics tools if enabled.
These providers may only use the data to perform services for us and must protect it appropriately. We may also disclose information if required by law or to protect our rights, customers, or the integrity of a transaction.
Cookies
Essential cookies keep your bag and session working. Optional analytics or marketing cookies load only when permitted by your choices or local law. Adjust non-essential cookies through our cookie banner where available, or through your browser settings.
Retention
We keep order and accounting records as long as needed for tax, dispute resolution, and legal obligations. Account profiles remain until you request deletion, subject to records we must retain.
Your choices and rights
You may browse without an account. Depending on where you live, you may have rights to access, correct, delete, or port personal data, or to object to certain processing.
To exercise these rights, email [email protected]. We will respond within the period required by applicable law.
Children
Our storefront is not directed to children under 16. If you believe we have collected information from a child, contact [email protected] and we will delete it promptly.
Contact
Privacy questions: [email protected]. Mailing context: Zhuji, Zhejiang, China · Ships internationally. We may update this notice; the version on this page applies from the date shown.
Related policies: Terms of use, Shipping, and Returns.